Shipping Information

Our goal is to deliver to as many countries as possible, but at the moment we can only ship anywhere in the US, Australia, New Zealand, Canada, UK and Europe. Live somewhere else? Don't worry - we're working on delivering to all countries and planets soon 😏

We offer complimentary FREE standard shipping to customers in the US, Canada and Australia 💌

Delivery timeframes & costs

Place your order before 12pm local time and our shipping magicians will typically dispatch it the same-day. Pretty sweet ✨

Not a morning person? No stress - orders placed after 12pm will be dispatched within the next business day.

After your order has been dispatched, allow for the shipping times listed below.

Region

Service

Type

Transit Time (from dispatch)

Cost

Australia

Australia Post Express Post

Express

1-2 business days

Free

New Zealand

Aramex

Standard

7-12 business days

$10

United States

DHL Parcel Plus Ground

Standard

2-6 business days

Free

DHL Expedited Max

Express

1-3 business days

$10

Ohi Carrier (selected locations*)

Super Express

2-hour, same-day, next-day

Free

Canada

Asendia

Standard

7-12 business days

Free

UK/EU

FedEx International Economy

Standard

10-14 business days

$25

 *Super Express is available to selected postcodes in Los Angeles, New York, Chicago and San Francisco only.

IMPORTANT – COVID-19

Your order will most likely be delivered within the timeframes quoted above. However, due to impact of COVID-19, there may be some delays so allow 1 - 2 extra business days.

Frequently Asked Shipping Questions

What if I need to make updates to my order?

Once your order has shipped, we're unable to modify shipping information (incorrect address / upgrade shipping options) or add/remove items.

If you've made a mistake, email us within an hour of placing your order so we can make any updates before it's too late.

If you email us after that window, we can’t guarantee we’ll be able to make any changes (but we’ll certainly try!) and you may be charged a $20 redelivery fee.

Do you ship to PO boxes and parcel lockers?

We partner with local postal services in the United States and Australia to support delivery to PO boxes, parcel lockers, and APO/FPO addresses. Unfortunately, we’re unable to deliver to these private addresses outside of the United States and Australia.

Will there be any import tax or duty?

If you’re located in the UK/EU your order will not include VAT and your local customs authorities may charge import tax and duty upon delivery.