Shipping Information
We believe that everyone should be able to experience pain free periods so we ship worldwide. We offer complimentary FREE standard shipping to customers in the US, Canada, UK & EU and Australia 💌 For all other countries (yes, we deliver to you!), please see the shipping timeframes & costs below.
Please note: for orders outside the US, Canada, UK and Australia - duties and taxes are not included. Your local customs authorities may charge import tax and duty upon delivery.
Delivery timeframes & costs
Place your order before 12pm local time and our shipping magicians will typically dispatch it the same-day. Pretty sweet ✨
Not a morning person? No stress - orders placed after 12pm will be dispatched within the next business day.
After your order has been dispatched, allow for the shipping times listed below.
|
Region |
Service |
Type |
Transit Time (from dispatch) |
Cost |
| Australia |
Australia Post Express Post |
Express |
1-3 business days |
Free (for orders over $50) |
|
New Zealand |
Aramex |
Standard |
7-12 business days |
$10 |
|
United States |
DHL Standard |
Standard |
2-6 business days |
Free (for orders over $50) |
|
DHL Expedited Max |
2-Day Guaranteed |
2 business days |
$10 |
|
|
Ohi Carrier (selected locations*) |
Super Express |
2-hour, same-day, next-day |
$10 |
|
|
Canada |
FedEx |
Standard |
2-4 business days |
Free (for orders over $50) |
|
FedEx |
Express |
2 business days |
$10 |
|
|
UK/EU |
FedEx International Economy |
Standard |
10-14 business days |
Free (for orders over $50) |
|
Rest of the world |
DHL Global Mail, UPS MI, UPS, DHL Express, FedEx, USPS |
Standard |
2 - 4 weeks |
$10 |
*Super Express is available to selected postcodes in Los Angeles, New York, Chicago and San Francisco only.
IMPORTANT - COVID-19
Your order will most likely be delivered within the timeframes quoted above. However, due to impact of COVID-19, there may be some delays so allow 1 - 2 extra business days.
Frequently Asked Shipping Questions
What if I need to make updates to my order?
Once your order has shipped, we're unable to modify shipping information (incorrect address / upgrade shipping options) or add/remove items.
If you've made a mistake, email us within an hour of placing your order so we can make any updates before it's too late.
If you email us after that window, we can't guarantee we'll be able to make any changes (but we'll certainly try!) and you may be charged a $20 redelivery fee.
Do you ship to PO boxes and parcel lockers?
We partner with local postal services in the United States and Australia to support delivery to PO boxes, parcel lockers, and APO/FPO addresses. Unfortunately, we're unable to deliver to these private addresses outside of the United States and Australia.
Will there be any import tax or duty?
If you're located in the UK/EU your order will not include VAT and your local customs authorities may charge import tax and duty upon delivery.